EASiHub Master Terms of Service

Document Type: Tier 1 - Foundation (Binding)
Effective Date: January 15, 2025
Last Updated: January 15, 2025
Version: 2.1
Binding Status: Contractual Terms

Executive Summary

These Master Terms govern your access to and use of the EASiHub professional ecosystem, including community.easihub.com, talent.easihub.com, and related services accessed through unified authentication. Each service operates independently with service-specific terms while sharing this foundational framework.

Key Points

Platform facilitator model (not service provider)
Independent service operations with unified account access
User-to-user relationships across all services
Separate service-specific terms apply
Delaware law governs; mandatory arbitration
AI services framework with user control
Future services scalability with operational flexibility
Vendor independence and educational supplement positioning

Acceptance

By clicking "I agree," creating an account, or continuing to use the Services after notice of updated terms, you accept these Terms and represent that you have authority to bind any entity you represent.

Changes

We may update these Terms by posting the revised version and updating the "Last Updated" date. Material changes will be notified in-product or by email at least 14 days in advance. Your continued use after the effective date constitutes acceptance.

1. Definitions

"EASiHub" means EASiHub Inc., a Delaware corporation, and its successors and assigns.

"Platform" means the technology infrastructure enabling access to EASiHub services, including websites, applications, and related systems.

"Community Member" means users of community.easihub.com participating in educational discussions and professional networking.

"Client" means users of talent.easihub.com seeking to engage Professional services.

"Professional" means independent business operators offering services through talent.easihub.com.

"Services" means the technology platforms, tools, and facilitation services provided by EASiHub across all domains.

"AI Features" means artificial intelligence capabilities including content enhancement, professional matching assistance, search optimization, and recommendation systems.

"Escrow" means the tri-party payment facilitation service described in separate Escrow Agreement schedules.

"Fee Schedule" means the separate document detailing all applicable fees, commissions, and pricing.

"Data Bridge" means the cross-service data sharing framework described in Privacy Policy appendices.

2. Applicability and Hierarchy

2.1 Document Structure

These Master Terms provide the foundational legal framework for all EASiHub services. Service-specific terms, policies, and schedules supplement but do not replace these Master Terms except where explicitly stated.

2.2 Order of Precedence

Service-specific addenda and schedules control for their respective services
Master Terms control for cross-service and general provisions
Fee Schedule controls all pricing and payment terms
Privacy Policy controls all data processing matters

2.3 SSO Service Isolation

Unified authentication provides technical convenience only and does not create integrated legal obligations, consolidated terms of service, or unified liability across services.

2.4 Electronic Communications

We may provide notices electronically (in-product, by email, or by posting to the Legal Change Log). Electronic notices satisfy legal communication requirements.

Contact Information

Legal matters: legal@easihub.com
General support: support@easihub.com
DMCA notices: dmca@easihub.com

3. EASiHub Role and Safe Harbor Framework

3.1 Technology Platform Provider

EASiHub operates as a technology platform facilitating connections and transactions between independent users. EASiHub is NOT:

A professional services provider or consultant
An employer or recruiter of record
A broker, agent, or fiduciary (except as limited payment agent)
A party to user service agreements
An advisor or guarantor of user outcomes

3.2 User-to-User Relationship Model

All professional relationships, service agreements, and business transactions occur directly between users. EASiHub provides technology tools to facilitate these connections but does not control, supervise, or participate in user business relationships.

3.3 Limited Payment Agent Role

Where applicable, EASiHub serves as a limited payment agent solely for facilitating payments between users through licensed third-party processors, as detailed in separate Escrow Agreement schedules.

3.4 Enhanced SSO Service Isolation

Authentication Convenience Only: Single Sign-On provides technical convenience across the EASiHub ecosystem and does not create unified legal obligations or integrated service liability.
Service Independence: Each service maintains independent legal frameworks and terms of service. Professional obligations remain service-specific regardless of authentication convenience.
Cross-Service Liability Isolation: Each service operates as a legally independent specialized service with distinct liability frameworks.

3.5 Comprehensive Safe Harbor Protection Framework

Educational Safe Harbor Integration

All community content is provided for educational and informational purposes only. Community discussions constitute peer-to-peer educational content and do not create professional advisory relationships.

Fair Use Educational Commentary

Professional discussion of enterprise software features and technical guidance constitutes fair use educational commentary protected under applicable educational safe harbor provisions.

Platform Safe Harbor Maintenance

EASiHub operates as an interactive computer service providing forums for third-party content. We are not liable for user-generated content under Section 230 protection framework.

DMCA Safe Harbor Compliance

Copyright infringement claims are handled under our separate DMCA Policy, which maintains required safe harbor protections.

Employment Misclassification Safe Harbor

All marketplace professionals operate as independent businesses with complete autonomy over business decisions, rates, methods, schedules, and client acceptance.

Business Autonomy Protection

Professional service agreements are directly between users. EASiHub provides technology tools but does not control or participate in professional service delivery.

Payment Processing Safe Harbor

EASiHub serves as limited payment agent solely for facilitating payments through licensed third-party processors. Payment facilitation does not create custody liability or payment guarantee obligations.

AI and Technology Safe Harbor

AI features are provided as informational technology tools. AI outputs are suggestions only, never professional advice or guaranteed results. Users maintain complete responsibility for professional judgment.

3.6 No Agency or Employment

No agency, partnership, joint venture, franchise, or employment relationship is created between EASiHub and any user. No user has authority to bind EASiHub.

4. User Eligibility and Accounts

4.1 Eligibility Requirements

Users must:

Be at least 18 years old or the age of majority in their jurisdiction
Have legal capacity to enter binding agreements
Provide accurate identity and contact information
Comply with all applicable laws and regulations

4.2 Account Creation and SSO Framework

Users create a single account enabling access to multiple EASiHub services. Account creation for any service grants access to others subject to service-specific terms and consent requirements.

4.3 Identity Verification

EASiHub may require identity verification for certain services or transaction types. Verification requirements vary by service and are detailed in applicable service-specific terms.

4.4 Export and Sanctions Compliance

You represent you are not on any restricted-party list and will not use the Services in violation of U.S. or applicable export, re-export, or sanctions laws. We may suspend access to comply with such laws and conduct ongoing screening.

5. Conduct and Cross-Service Standards

5.1 Acceptable Use Framework

Users must comply with the Acceptable Use Policy and all service-specific conduct standards. The AUP contains detailed behavioral requirements, AI usage restrictions, and enforcement procedures.

5.2 Cross-Service Enforcement

EASiHub reserves the right to suspend or terminate access to any or all services for violations of these Master Terms or applicable service-specific terms.

5.3 Anti-Exploitation Measures

Users may not circumvent technical controls, extract data through automated means, create multiple accounts to evade restrictions, or engage in coordinated inauthentic behavior across services.

6. Content and Intellectual Property

6.1 Your Content License to EASiHub

You retain ownership of Your Content. You grant EASiHub a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt (solely to reformat for display or security scanning), transmit, display, and distribute Your Content to operate, protect, and improve the Services. This license ends when Your Content is deleted from our systems, except for limited archival/backups and where retention is required by law.

6.2 EASiHub IP

We and our licensors own all rights in the Services. We grant you a limited, revocable, non-transferable license to access and use the Services for their intended purpose, subject to these Terms.

6.3 Copyright Protection Framework

Copyright infringement claims are handled under our separate DMCA Policy. Users must comply with copyright laws and respect intellectual property rights.

6.4 Professional Content Standards

Community content is educational and informational only. Professional advice or service relationships require separate agreements through appropriate service channels.

7. Payments, Fees, and Escrow Framework

7.1 Fee Structure Framework

All fees, commissions, and pricing are detailed in the separate Fee Schedule. Community services are provided free of charge. Marketplace services may include transaction-based commissions as disclosed.

7.2 Payment Processing Integration

Payments are processed through licensed third-party processors. EASiHub serves as limited payment agent only as described in applicable Escrow Agreement schedules.

7.3 Escrow Service Reference

Where applicable, payment facilitation follows tri-party escrow procedures detailed in separate Escrow Agreement Schedules (H/F/R). If there is any conflict between these Terms and any Escrow Schedule, the Escrow Schedule controls for deposit, release, chargeback, and dispute procedures; EASiHub never takes custody of client funds and acts solely as limited payment agent through licensed processors.

8. AI Services Framework

8.1 AI Services Scope and Professional Independence

EASiHub provides AI-powered features including content enhancement, professional matching assistance, search optimization, and recommendation systems. All AI services are provided as informational assistance only and do not create professional advisory relationships.

AI tool usage does not create advisory relationships with EASiHub, change independent contractor status, or create employment relationships. Users maintain complete professional autonomy regardless of AI tool utilization.

8.2 AI Output Limitations and User Responsibilities

AI Output Disclaimers

AI outputs are suggestions and information, never professional advice, guaranteed results, or binding recommendations. Users must review, validate, and exercise independent professional judgment before relying on AI output.

No Accuracy Guarantees

AI-generated content may be inaccurate, incomplete, outdated, or inappropriate for specific situations. Users remain solely responsible for all professional decisions, work quality, and client deliverables.

8.3 AI Data Handling and Training Controls

AI Data Processing Transparency

AI processing involves third-party providers listed in Privacy Policy Appendix B (live sub-processor list)
User content is NOT used for AI training unless explicitly opted-in through separate consent
AI processing data retained maximum 90 days (delete on request) unless longer retention explicitly consented
Users maintain complete control over AI feature usage and can disable any or all AI features
Cross-service AI data sharing requires explicit consent through Data Bridge framework detailed in Privacy Policy

AI processing follows Privacy Policy provisions with user control over data sharing and model training contributions. We may route AI requests to different model providers without notice; current providers listed in Privacy Policy.

User content is not used for AI model training unless explicitly opted-in through separate consent. AI-assisted content may be labeled; users may be required to disclose AI assistance per professional standards.

8.4 AI Compliance and Safety Framework

Users have rights regarding automated decision-making as detailed in Privacy Policy. AI assistance does not modify professional licensing, regulatory, or ethical obligations.

We implement measures to detect and mitigate AI bias, but users must exercise independent judgment. AI processing may be temporarily unavailable due to technical issues or capacity constraints.

9. Service Availability and Platform Management

9.1 Service Availability

EASiHub provides services on an "AS IS" and "AS AVAILABLE" basis. We make no guarantees regarding continuous, uninterrupted, or secure access to any service.

9.2 Service Management Rights

EASiHub reserves the right to modify, enhance, suspend, or discontinue individual services based on business viability, operational requirements, regulatory changes, or strategic decisions.

Service modifications or discontinuation procedures include user notification, data preservation options, and account migration assistance where applicable. Individual service changes do not affect other ecosystem services.

9.3 Beta and Future Services Framework

EASiHub may offer beta, pilot, or experimental services for validation and testing. Beta services are provided 'as-is' with limited support and may be modified, discontinued, or fully launched based on testing outcomes.

Future service development is subject to available resources and market demand. New services will provide separate terms and consent opportunities while maintaining unified authentication convenience.

10. Warranties, Representations, and Disclaimers

10.1 No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EASIHUB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF USER CONTENT, PROFESSIONAL QUALIFICATIONS OF USERS, AND SECURITY OF DATA TRANSMISSION.

10.2 Professional Services Disclaimers

EASiHub does not verify professional credentials, guarantee work quality, provide professional advice, supervise professional service delivery, or warrant compliance with professional standards.

10.3 Educational Content Disclaimers

Community content is provided for educational purposes only. Users must independently verify all information, seek appropriate professional consultation, and assume full responsibility for implementation decisions.

10.4 External Content Disclaimers

Articles, events, bulletins, and job listings surfaced from external sources are provided for convenience only and may be inaccurate, incomplete, or outdated. EASiHub does not verify, endorse, or guarantee third-party content.

11. Limitation of Liability and Indemnification

11.1 Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EASIHUB'S TOTAL LIABILITY FOR ANY CLAIMS IS LIMITED TO THE FEES PAID TO EASIHUB IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11.2 Excluded Damages

EASIHUB IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, OR DAMAGES RESULTING FROM USER CONTENT, PROFESSIONAL SERVICES, OR AI-ASSISTED WORK.

11.3 User Indemnification

Users agree to indemnify, defend, and hold harmless EASiHub from claims arising from user violation of these terms, user content, professional services, business relationships, misuse of platform services or AI features, and third-party claims related to user activities.

11.4 Cross-Service Liability Isolation

Community participation does not create liability for marketplace activities, and marketplace participation does not create liability for community activities. Each service maintains independent liability frameworks.

12. Account Management and Termination

12.1 Account Suspension and Termination Rights

EASiHub may suspend or terminate user accounts for violation of these terms, fraudulent or illegal activities, professional misconduct, non-payment of fees, risk management requirements, or misuse of AI services.

12.2 Termination Effects

Upon termination: access ceases immediately, user data may be deleted according to retention policies, payment obligations remain due, ongoing professional agreements continue between users, and AI processing data is deleted within standard retention periods.

12.3 Data Preservation and Export

Before termination, users may export available personal data, complete pending transactions, preserve business records independently, and transfer professional relationships outside the platform.

12.4 Survival

Sections relating to fees due, content license, EASiHub IP, disclaimers, limitations of liability, indemnities, dispute resolution, privacy commitments, and provisions which by their nature should survive, will survive termination.

13. Compliance Framework

13.1 User Responsibility

Users are solely responsible for determining and fulfilling their tax, regulatory, and legal compliance obligations related to their use of EASiHub services, including AI-assisted work disclosure requirements and professional standards compliance.

13.2 Platform Compliance Support

EASiHub may provide compliance-related information and tools, but users must independently verify all obligations and seek professional advice as needed.

14. Vendor Independence and Educational Framework

14.1 Independent Platform Declaration

EASiHub operates independently as an educational supplement to official vendor resources. We are not affiliated with, endorsed by, or controlled by any enterprise software vendors including SAP, Oracle, Microsoft, Salesforce, Workday, ServiceNow, or other enterprise application providers.

14.2 Platform Independence Principles

Editorial Independence

All platform content, recommendations, and discussions are independent of vendor influence or commercial pressure.

Educational Focus

Platform serves educational and professional development purposes, not commercial promotion or vendor advocacy.

Supplementary Resource

EASiHub complements but does not replace official vendor forums, documentation, or support channels.

15. International Compliance Framework

15.1 Cross-Border Service Compliance

International users must comply with local laws regarding data protection, professional licensing, export controls, and industry-specific regulations in their respective jurisdictions.

15.2 Current International Support

Primary platform operation in English during U.S. business hours with GDPR and CCPA compliance based on current technical capabilities. Regional data processing preferences when technically feasible.

16. Dispute Resolution and Governing Law

16.1 Informal Resolution

Before filing a claim, a party must send a Notice of Dispute to legal@easihub.com describing the claim and requested relief. If not resolved within 30 days, either party may commence arbitration or small-claims action as applicable.

16.2 Binding Arbitration Framework

Except for small claims court matters under $5,000, all disputes must be resolved through binding individual arbitration under AAA or JAMS rules.

16.3 Class Action Waiver

Users waive the right to participate in class actions, representative actions, or collective proceedings. All claims must be brought individually.

16.4 Arbitration Opt-Out

Users may opt out of mandatory arbitration by providing written notice within 30 days of account creation or these terms taking effect.

16.5 Governing Law and Venue

These terms are governed by Delaware law without regard to conflict of law principles. Non-arbitrable matters are subject to exclusive jurisdiction in Delaware state or federal courts.

17. Service Management and Operational Framework

17.1 Operational Standards

Current service levels, response procedures, and operational commitments are maintained in our Service Level Agreement and Help Center. These are non-binding targets subject to commercial reasonableness standards.

17.2 Terms Modification

We may modify these Master Terms by providing notice through the platform and updating our Legal Change Log. Continued use constitutes acceptance of modifications.

17.3 Service Evolution

EASiHub reserves the right to modify, enhance, or discontinue services with appropriate notice as detailed in applicable service-specific terms.

18. General Provisions

18.1 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

18.2 No Third-Party Beneficiaries

Except for our service providers to the extent necessary to enforce these Terms, there are no third-party beneficiaries.

18.3 Publicity

We may identify your organization name and logo as a customer in our online customer list and marketing materials. You may opt out by notifying us at legal@easihub.com.

19. Contacts and Agents

19.1 Legal Contact

General Counsel
EASiHub Inc.
Email: legal@easihub.com

19.2 DMCA Agent

Designated Agent
Email: dmca@easihub.com

19.3 Accessibility Contact

Accessibility Coordinator
Email: legal@easihub.com

Version History

Version	Date	Summary
1.0	[DATE]	Initial Master Terms with cross-service framework
2.0	[DATE]	Optimized length, enhanced AI framework, improved safe harbor integration
2.1	January 15, 2025	Added export/sanctions compliance, escrow supremacy clause, enhanced Privacy Policy cross-references

Last Updated: January 15, 2025
Document ID: master-terms-v2.1
Legal Team Contact: legal@easihub.com